Privacy Policy
GIULIA (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit giuliausa.com (the “Site”), use our services, or otherwise engage with us.
By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect different types of personal information depending on how you interact with our Site.
A. Information You Provide Directly
• Contact details: Name, email, phone number, mailing address.
• Order information: Billing/shipping address, payment confirmation, purchase details.
• Account details: Username, password, and security preferences.
• Customer support data: Messages, inquiries, and any additional information you provide.
B. Information Collected Automatically
• Device & usage data: IP address, browser type, operating system, and website interactions.
• Cookies & tracking technologies: We use cookies, pixels, and analytics tools to improve your experience.
C. Information from Third Parties
We may receive data from:
• Service providers: Shopify, Stripe, PayPal, and shipping carriers.
• Marketing partners: Social media platforms when you engage with our ads.
2. How We Use Your Information
We use your personal data for:
- Order Fulfillment: Processing payments, shipping orders, handling returns/exchanges.
- Customer Support: Addressing inquiries and providing assistance.
- Marketing & Advertising: Sending promotions and personalized offers (you can opt out).
- Security & Fraud Prevention: Detecting fraudulent activity and protecting accounts.
3. Your Rights (California Residents – CCPA & CPRA)
If you are a California resident, you have the right to:
✔ Access Your Data: Request a copy of the personal information we hold.
✔ Delete Your Data: Request the removal of your personal information.
✔ Opt-Out of Data Selling/Sharing: Stop us from selling or sharing your data for advertising.
✔ Correct Inaccurate Information: Update incorrect personal details.
✔ Limit the Use of Sensitive Data: Control how we use geolocation or account credentials.
✔ Non-Discrimination: We will not deny services if you exercise your privacy rights.
How to Exercise Your Rights
To make a privacy request, contact us:
📧 Email: info@giuliausa.com
📍 Mail: 325 N First St, 217, Burbank, CA, 91502
Do Not Sell or Share My Personal Information
We will respond within 45 days, as required by law.
4. Data Retention & Security
We retain your data for:
• Order processing and legal compliance.
• Fraud prevention and security.
• Customer service and business operations.
We implement industry-standard security measures, but no system is 100% secure. Use strong passwords and secure devices when shopping online.
5. Cookies & Online Tracking
We use cookies for:
✔ Enhancing website performance.
✔ Personalizing your shopping experience.
✔ Analyzing site traffic and improving marketing.
- Managing Cookies: Adjust browser settings to block or delete cookies.
- Global Privacy Control (GPC): We honor the GPC signal for automatic opt-outs. Learn more: https://globalprivacycontrol.org.
6. Third-Party Websites & Links
Our Site may link to third-party platforms (e.g., Shopify, PayPal, social media). We do not control their privacy policies. Review their policies before providing personal data.
7. International Data Transfers (For EU Users – GDPR Compliance)
If you are located in Europe or the UK, your data may be transferred to the United States.
We rely on Standard Contractual Clauses (SCCs) for secure data transfers.
8. Children’s Privacy
Our services are not intended for children under 13. If we unknowingly collect data from minors, please contact us for removal.
9. Updates to This Policy
We may update this Privacy Policy. The “Last Updated” date reflects the most recent revision. If changes are significant, we will notify you via email or website announcements.
10. Contact Us
For privacy-related inquiries, reach out to us:
Email: info@giuliausa.com
Mail: 325 N First St, 217, Burbank, CA, 91502
- Compliance Overview:
✔ CCPA & CPRA (California Privacy Laws)
✔ GDPR (For EU & UK Customers, if applicable)
✔ Global Privacy Control (GPC) for Cookie Management